Bishwo Jyotish provides astrology, panchang, horoscope, calendar, and related spiritual guidance features. This Privacy Policy explains what information we collect, how we use it, and the choices available to users of our mobile app, website, and related services.
Information We Collect
Depending on the features you use, we may collect:
- Account information such as name, phone number, email address, address, and password authentication data.
- Identity verification images or documents that you choose to upload, such as citizenship proof.
- Device information such as device ID, device name, platform, and login/session tokens.
- Subscription and payment information such as selected plan, amount, payment date, currency, notes, and uploaded payment proof.
- App content and usage data needed to provide features such as mahurta, panchang, notices, festival information, library content, and account services.
- Technical data such as server logs, error information, security events, and approximate request metadata.
How We Use Information
- To create, verify, secure, and manage user accounts.
- To provide astrology, calendar, panchang, content, subscription, and support features.
- To process payment proof, activate plans, and maintain payment records.
- To prevent fraud, unauthorized access, abuse, and service misuse.
- To maintain, improve, troubleshoot, and protect the app and services.
- To communicate important account, subscription, support, or policy updates.
Data Sharing
We do not sell personal information. We may share information only when needed to operate the service, comply with law, protect users and our services, process infrastructure or storage, or complete payment and support workflows. Service providers must use the information only for the services they provide to us.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect user information. No internet or mobile service can be guaranteed to be completely secure, but we work to protect accounts, uploaded files, authentication tokens, and service data from unauthorized access.
Data Retention
We keep information for as long as necessary to provide the service, maintain subscriptions and payment records, meet legal or accounting needs, resolve disputes, enforce agreements, and protect the service. When information is no longer needed, we delete it or de-identify it where practical.
User Choices and Deletion Requests
Users may request access, correction, or deletion of their personal information. Some information may need to be retained when required for security, legal, accounting, fraud prevention, or dispute-resolution purposes. To request deletion, contact us using the support contact provided in the app or store listing.
Children's Privacy
Bishwo Jyotish is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.
Third-Party Services
The app may link to third-party services such as app stores, payment providers, hosting, analytics, storage, or support tools. Their privacy practices are governed by their own policies.
International Users
Your information may be processed and stored in countries where our servers or service providers operate. By using Bishwo Jyotish, you understand that your information may be handled according to this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the app after changes means the updated policy applies.
Contact Us
For privacy questions or account deletion requests, contact Bishwo Jyotish through the support contact listed in the app or on the Google Play Store/App Store listing.